Case study
How a cement manufacturer cut dispatch time by 38%
Acme Cement rolled out Dispatch Planning + Logistics Visibility across 14 plants in 90 days. Here’s how the engagement played out — and this page is itself a template you can copy for any future case study.
Chapter 1
The challenge
Acme Cement operates 14 plants across six states, dispatching 2,400 trucks a day. Until last year, dispatch was coordinated over WhatsApp and spreadsheets. Trucks idled at the weighbridge for hours; customers had no visibility into ETAs; and the logistics team was the bottleneck for every new order.
Leadership set a target: cut the time between order confirmation and truck departure by at least 30%, and give customers real-time ETA visibility. They had 90 days.
Chapter 2
The solution
Enmovil deployed three modules: Dispatch Planning & Optimisation (the planning engine), AI-Driven Logistics Visibility (tracking), and Replenishment Planning (upstream from dispatch, smoothing the demand curve).
The rollout was staged: two pilot plants in week 1, the next four in weeks 4–6, and the remaining eight by week 12. The critical integration was with Acme’s legacy SAP order system — we built a lightweight adapter that read order events into Enmovil’s Dispatch Planning engine in real time.
90-day rollout
- Week 1
Kickoff + SAP integration
Connected Acme’s order system to Enmovil Dispatch Planning. Two pilot plants live.
- Weeks 2–3
Historical model training
Ingested 18 months of dispatch history to train the optimiser.
- Weeks 4–6
Regional expansion
Rolled out to the next four plants; visibility module went live for all customers.
Before vs. after
| Metric | Before Enmovil | With Enmovil |
|---|---|---|
| Avg. order-to-departure | 4h 12m | 2h 36m |
| Weighbridge idle rate | 41% | 11% |
| Customer ETA queries/day | 1,240 | 87 |
| Fleet utilisation | 64% | 86% |
Chapter 3
Impact in production
"We went from running dispatch on WhatsApp to an AI planner that quietly optimises 2,400 trucks a day. The team stopped firefighting and started improving."
What’s next
Scaling across the supply chain
With dispatch operating smoothly, Acme is now rolling out Demand Sensing and Advanced Production Planning — pulling Enmovil further upstream into raw-material procurement and plant-level scheduling. The long-term vision: a single orchestrated plan that runs from quarry to customer with no manual handoffs.
See what Enmovil can do for your fleet
Book a 30-minute walkthrough. We’ll map your current dispatch workflow and show you where the quick wins are.
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