Privacy Policy

This Privacy Policy applies to the Enmovil.ai

Enmovil.ai recognises the importance of maintaining your privacy. We value your trust and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard user information collected through https://www.enmovil.ai and other offline sources.

This policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to the terms of this Privacy Policy.

About Us

Enmovil.ai is a property of Enmovil Solutions Private Limited, an Indian company incorporated under the Companies Act, 2013, having its registered office at:

Information we collect

1. Information You Provide to Us

Contact Information

We may collect your name and email address when you contact us through our website.

Information You Post

Any information you submit via our “Contact Us” page or similar forms is used solely to respond to your questions or clarifications. This information is not used for any other purpose.

2. Information We Do Not Collect

• Payment or Billing Information: Enmovil.ai does not collect payment or billing details through the website.
• Demographic Information: We do not collect demographic data such as age, gender, or income.

3. Automatically Collected Information

If you use our website, we may collect:

• Your IP address
• Browser type and version

4. Location Data (Mobile Applications)

Our customer-facing mobile applications may collect location data to enable core functionality related to field operations and trip tracking, including when the application is closed or not actively in use.

How We Collect Information

We collect information in the following ways:

• Directly from You: When you submit a query or message through the Contact Us page.
• Automatically: Through standard web technologies that capture IP address and browser details.
• Via Mobile Applications: When location access is required for operational functionality.

Use of your personal information

We use the information collected for the following purposes:

• To Respond to You: To reply to questions, inquiries, or clarification requests submitted by you.
• For Security Purposes: To protect our company, customers, and website from potential threats or misuse.
• For Marketing Purposes: To inform you about new products, features, updates, promotions, or offers (where applicable).
• As Permitted by Law: For any lawful purpose allowed under applicable regulations.

Data Subject Rights

YOUR RIGHTS & PREFERENCES AS A DATA SUBJECT: Subject to the GDPR and applicable law’s limitations, the rights afforded to you as a data subject are:

• RIGHT TO BE INFORMED: You have a right to be informed about the manner in which any of your personal data is collected or used which we have endeavored to do by way of this Policy.
• RIGHT OF ACCESS: You have a right to access the personal data you have provided by requesting us to provide you with the same.
• RIGHT TO RECTIFICATION: You have a right to request us to amend or update your personal data if it is inaccurate or incomplete.
• RIGHT TO ERASURE: You have a right to request us to delete your personal data.
• RIGHT TO RESTRICT: You have a right to request us to temporarily or permanently stop processing all or some of your personal data.
• RIGHT TO OBJECT: You have a right, at any time, to object to our processing of your personal data under certain circumstances. You have an absolute right to object to us processing your personal data for the purposes of direct marketing.
• RIGHT TO DATA PORTABILITY:You have a right to request us to provide you with a copy of your personal data in electronic format and you can transmit that personal data for using another third-party’s product/service.
• RIGHT NOT TO BE SUBJECT TO AUTOMATED DECISION-MAKING: You have a right to not be subject to a decision based solely on automated decision making, including profiling.

The data provided by you as a Visitor, or when you sign up as a Customer / User or register for our Services will be processed by us for the purpose of rendering Services to you or in order to take steps prior to rendering such Services, at your request. Where such data is not being used by us to render Services to you, we shall explicitly seek your consent for using the same. You can choose to withdraw this consent at any time by reaching out to our DPO.

Sharing of information

Third-Party Sharing

We do not share your personal information with third parties for commercial purposes.

Legal and Business Disclosures

We may share information if required:

• To comply with applicable laws, regulations, court orders, or legal processes
• To respond to requests from government or investigatory authorities
• To investigate or prevent fraud or other unlawful activities

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, customer information may be transferred as part of that transaction.

Other Disclosures

If we need to share your information for reasons not described in this policy, we will notify you in advance.

Third party sites

Our website may contain links to third-party websites that we do not control. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit. Enmovil is not responsible for the privacy practices or content of external websites.

Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function efficiently and provide information to website owners about how the site is being used.

How We Use Cookies

Enmovil.ai uses cookies to:

• Ensure proper website functionality
• Improve performance and user experience
• Understand how visitors interact with our website
• Maintain security and prevent misuse

We do not use cookies to collect sensitive personal information.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function correctly. They enable core features such as security, network management, and accessibility. Without these cookies, the website may not function properly.

2. Performance and Analytics Cookies

These cookies help us understand how visitors use our website by collecting information such as:

• Pages visited
• Time spent on the site
• Browser and device type

This data is used only to improve website performance and usability.

3. Functional Cookies

These cookies allow the website to remember choices you make (such as preferences) to provide enhanced and more personalized functionality.

Third-Party Cookies

Some cookies may be placed by trusted third-party service providers that help us analyze website usage or deliver website functionality. These third parties are required to comply with applicable data protection laws.

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may impact the functionality and performance of the website. Instructions for managing cookies can typically be found in your browser's help section.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time. Any changes will be reflected on this page as part of the Privacy Policy.

Contact Us

If you have any questions about our use of cookies, please contact us at: sales@enmovil.ai

Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the details of the Grievance Officer are provided below:

Grievance Officer: Mr. Pallav Bose

Phone: +91 9292 100 700

Email: sales@enmovil.ai

If you have any questions, concerns, or grievances regarding this Privacy Policy, you may contact the Grievance Officer using the details above.

Updates to this policy

This Privacy Policy was last updated on 10 June 2018.

We may update our privacy practices from time to time. Any material changes will be notified as required by law and an updated version will be posted on our website. We encourage you to review this page periodically.

Jurisdiction

If you choose to visit our website, your visit and any dispute related to privacy will be governed by this Privacy Policy and the website's Terms of Use. Any disputes arising under this policy shall be governed by the laws of India.

Contact Information

Phone: +91 9292 100 700

Email: sales@enmovil.ai